Frequently Asked Questions

Everything you need to know about shopping with Scoots.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. Express options are available at checkout if you need your items sooner.

What is your return policy?

We offer a 30-day return window for all unused items in their original packaging. Simply visit our returns portal to start your request and receive a prepaid shipping label.

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Do you ship internationally?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.

Is my personal information secure?

Absolutely. We use industry-standard SSL encryption to protect your data and ensure that your shopping experience is safe and private.